LEGAL NOTICE
Upsales Agency, registered under SIRET number 95163987100015 and located at 49 RUE DE PONTHIEU, 75008 PARIS, as the data controller, is committed to protecting the privacy of users of Triggin.io (hereinafter "the Service"). This privacy policy explains how we collect, use, and share personal information when you use our website https://triggin.io (hereinafter "the Site").
1. Data Collected
We collect the following information when you interact with our Site:
- Identification Information: Name, email address, and payment information (processed by our payment provider Paddle, see Section 4).
- Browsing Data: IP address, browser type, and pages visited, to improve your user experience.
- Usage Data: Information on how you interact with the Service to optimize our offerings and tailor our communications.
2. Use of DataThe collected data is used for:
- Providing the Service: Ensuring access to the Service, managing your subscription, and activating features.
- Improving the Service: Analyzing Site usage to enhance functionality.
- Communication: Contacting you regarding updates, promotional offers, and for customer support.
- Legal Compliance: Responding to applicable legal requirements.
3. Sharing of Data
We do not share your personal information with third parties, except in the following cases:
Service Providers: We work with Paddle, our payment solutions provider, which handles all transactions in compliance with PCI DSS standards to ensure the security of your payment data.
Legal Requirements: If required by law or a competent authority, we may disclose your information to meet legal obligations.
4. Payments via Paddle
Our order process is managed by our online reseller Paddle.com. Paddle.com acts as the "Merchant of Record" for all orders, handling billing, tax collection, subscription management, and fraud protection. Triggin.io does not store credit card details; these are processed directly by Paddle.
5. Data Security
Triggin.io takes measures to secure your personal information:
Secure Connection (SSL): Our Site is protected by an SSL certificate, ensuring data encryption during transmission.
Secure Storage: Personal data is stored in secure environments to prevent unauthorized access.
Anti-Fraud Protection: Paddle uses fraud prevention tools to minimize the risk of fraudulent transactions.
6. User Rights
In compliance with the GDPR, you have the following rights regarding your personal data:
Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can correct inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Withdraw Consent: You may withdraw your consent at any time for processing based on your prior agreement.To exercise your rights, please contact us at contact(a)triggin.io.
7. Refund Policy and Customer Support
All transactions are managed by Paddle. Our refund policy includes a 30-day money-back guarantee for customer satisfaction. For any support or refund requests, please contact Paddle.
8. Changes to the Privacy Policy
This privacy policy may be updated to reflect changes in our practices or for legal reasons.
Updates will be posted on this page with the date of the last modification.For any questions regarding this privacy policy, please contact us at contact(a)triggin.io.
Upsales Agency, registered under SIRET number 95163987100015 and located at 49 RUE DE PONTHIEU, 75008 PARIS, as the data controller, is committed to protecting the privacy of users of Triggin.io (hereinafter "the Service"). This privacy policy explains how we collect, use, and share personal information when you use our website https://triggin.io (hereinafter "the Site").
1. Data Collected
We collect the following information when you interact with our Site:
- Identification Information: Name, email address, and payment information (processed by our payment provider Paddle, see Section 4).
- Browsing Data: IP address, browser type, and pages visited, to improve your user experience.
- Usage Data: Information on how you interact with the Service to optimize our offerings and tailor our communications.
2. Use of DataThe collected data is used for:
- Providing the Service: Ensuring access to the Service, managing your subscription, and activating features.
- Improving the Service: Analyzing Site usage to enhance functionality.
- Communication: Contacting you regarding updates, promotional offers, and for customer support.
- Legal Compliance: Responding to applicable legal requirements.
3. Sharing of Data
We do not share your personal information with third parties, except in the following cases:
Service Providers: We work with Paddle, our payment solutions provider, which handles all transactions in compliance with PCI DSS standards to ensure the security of your payment data.
Legal Requirements: If required by law or a competent authority, we may disclose your information to meet legal obligations.
4. Payments via Paddle
Our order process is managed by our online reseller Paddle.com. Paddle.com acts as the "Merchant of Record" for all orders, handling billing, tax collection, subscription management, and fraud protection. Triggin.io does not store credit card details; these are processed directly by Paddle.
5. Data Security
Triggin.io takes measures to secure your personal information:
Secure Connection (SSL): Our Site is protected by an SSL certificate, ensuring data encryption during transmission.
Secure Storage: Personal data is stored in secure environments to prevent unauthorized access.
Anti-Fraud Protection: Paddle uses fraud prevention tools to minimize the risk of fraudulent transactions.
6. User Rights
In compliance with the GDPR, you have the following rights regarding your personal data:
Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can correct inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Withdraw Consent: You may withdraw your consent at any time for processing based on your prior agreement.To exercise your rights, please contact us at contact(a)triggin.io.
7. Refund Policy and Customer Support
All transactions are managed by Paddle. Our refund policy includes a 30-day money-back guarantee for customer satisfaction. For any support or refund requests, please contact Paddle.
8. Changes to the Privacy Policy
This privacy policy may be updated to reflect changes in our practices or for legal reasons.
Updates will be posted on this page with the date of the last modification.For any questions regarding this privacy policy, please contact us at contact(a)triggin.io.
